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Alpha Manpower logoAlpha Manpower Pte Ltd
MOM EA Licence No. 21C0488 · Licensed by the Ministry of Manpower, Singapore

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MOM EA Licence No. 21C0488

Common questions

Who is Alpha Manpower?

Alpha Manpower Pte Ltd is a Singapore employment agency established in 2011, licensed by the Ministry of Manpower under MOM EA Licence No. 21C0488. We have 6 consultants working across staffing solutions and contract services, mainly in logistics, engineering, hospitality, aerospace and construction. Our licence number is published on every page of this site so you can verify who you are dealing with.

What services do you provide?

Our core services are placement — permanent, contract and temporary, for both white-collar and blue-collar roles, from executive search and specialist positions to production, warehouse and site staff; Employment Pass, S Pass, Work Permit, Dependant’s Pass and Letter of Consent applications, renewals and cancellations; and COMPASS advisory. We also cover payroll administration, executive search, outplacement and international placement, and SAT verification is a value-added service.

What is SAT verification?

SAT stands for Self-Assessment Tool. It is MOM’s free online self-assessment for work pass eligibility: you check a candidate against the S Pass and Employment Pass criteria before an application is filed, which tells you whether they are likely to qualify and, for an S Pass candidate, what salary the application would need. It is a value-added service for us. If you prefer, we run it for you — we prepare and submit the SAT declaration, including the document checks MOM expects to see, alongside the work pass applications we handle. If you are not sure whether a case needs it, send us the details and a consultant will confirm.

What is the difference between an Employment Pass, an S Pass and a Work Permit?

The Employment Pass is for professionals, managers and executives; the S Pass is for mid-skilled technical staff; and the Work Permit is for semi-skilled workers in permitted sectors. A Dependant’s Pass is for eligible family members of pass holders, and a Letter of Consent is for those who already hold their own work permission. In every case the employer applies for the work pass — the worker does not apply for it themselves.

What is the process for a work pass application?

The employer engages us, and we assess the candidate’s eligibility first — for an Employment Pass that assessment includes the COMPASS points framework. We then prepare and check the document pack, and once the employer authorises us we submit the application through MOM’s Work Pass eServices. MOM processes the application and issues the outcome, after which the candidate completes formalities such as card registration.

What is COMPASS?

COMPASS is MOM’s points system for Employment Pass applications: a candidate needs 40 points to pass. Points come from six areas — salary, qualifications, the nationalities already in your firm, support for local employment, shortage occupations, and a bonus for strategic priorities. Firms with under 25 PMETs score 10 points each on the nationality and local-employment areas automatically. We model your candidate before you apply.

What documents are required to apply for an EP?

For an Employment Pass you normally need the candidate’s passport personal-particulars page, the employer’s latest ACRA business profile, and the qualifications the candidate is relying on together with verification proof for them. What else is asked for depends on the pass type and on the candidate’s own background — MOM lists extra documents for particular qualifications and for certain professions such as healthcare professionals and lawyers. MOM accepts qualification verification only from certain vetting agencies: background screening companies that carry an MOM verification reference number, a government or awarding-institution verification portal, or a letter from a professional body. Documents that are not in English need an English translation, and MOM’s eService requires each uploaded document to be under 2MB. Because the exact list depends on the case, send us the details and we will confirm what your candidate needs.

Do you need my MyCareersFuture job posting?

Yes — a job must be advertised on MyCareersFuture before an Employment Pass application, and the job posting ID is used in the application. That is why we ask for your job posting details along with the candidate’s documents. If you have not advertised the role yet, tell us and we will flag it before anything is submitted.

How long does an application take?

Processing time is set by MOM and depends on the pass type and on how complete the information is. We submit once the document pack is complete and the employer has authorised us, and MOM’s own processing applies after that. Two things we can tell you: an application’s status can take about 15 minutes to appear after submission, and MOM’s Work Pass eServices are unavailable daily between 03:00 and 04:00 Singapore time. Because we have not been given a turnaround figure to publish, please ask us for a current estimate for your case.

How do I apply for a job with Alpha Manpower?

Open the role you are interested in on our Careers page, read the full description, and complete the application form on that page. You will need your name, email address, mobile number and your CV as a PDF, DOC or DOCX file of up to 4 MB, and you can add your LinkedIn profile and any extra information you would like us to know. Your details and CV go to the consultants handling that vacancy, and we use them to assess your application.

How is my personal data handled?

Our Privacy Policy explains what the enquiry form and the job application form collect, why we collect it, and how it is handled. Privacy questions, and requests to access or correct your information, go to our Data Protection Officer. The full notice is published on this site.

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