MOM publishes a formal route to appeal an unsuccessful Employment Pass application. The appeal must be submitted within 3 months from the rejection, and only the employer or the authorised third party who submitted the application may make it — MOM states that it will not entertain enquiries or appeals from the candidate or anyone else. An appeal changes the outcome only where there is new information, and MOM publishes that 85% of appeals are processed within 6 weeks.
1 official source, dated below
A rejected application comes with a reason. Where the application was made through EP eService, the rejection advisory shows the reasons for rejection and advice on what to do next. Where the application was made manually, the rejection letter is the place to look. Reading that advisory before doing anything else is what makes the rest of this page usable, because an appeal is assessed against the reasons it gives.
The supporting documents and remarks that accompany an appeal should be included only if they are required. MOM states that including more than is needed may make processing take longer.
The appeal must be submitted within 3 months from the rejection. If that period is missed, a new application has to be submitted instead. There is no published extension, and this page states no route around the deadline because MOM publishes none.
Who may appeal is narrow. Only the employer or the authorised third party who submitted the application can make enquiries or appeals. MOM states that it will not entertain enquiries or appeals from the candidate or anyone else. A candidate who wants to challenge a rejection therefore has to do it through the employer that applied, which is worth knowing before a rejection is received rather than after.
The appeal is made through EP eService. After appealing, the status can be checked in EP eService and the outcome letter can be printed there.
An appeal is not a second opinion. MOM states that there will be no change in the outcome unless there is new information in the appeal, and that the appeal should be made only to address the issues raised in the rejection advisory.
Documents are not needed in every appeal. They are not required where the candidate can now meet the qualifying salary and COMPASS criteria, or where the outstanding issues have been addressed — which includes correcting inconsistencies between the qualification information in the application and the verification proof, meeting the job advertising requirements, and resolving IRAS tax matters.
MOM publishes that 85% of appeals are processed within 6 weeks. That is a published figure for appeals as a group, not a prediction about any particular appeal, and nothing here should be read as a statement that an appeal will succeed.
Yes. MOM publishes a formal appeal route. The rejection advisory in EP eService, or the rejection letter if the application was made manually, shows the reasons for rejection and advice on what to do next; the appeal should be made only to address those reasons.
The appeal must be submitted within 3 months from the rejection. If that period is missed, a new application must be submitted. MOM publishes no extension, and this page states none.
Only the employer or the authorised third party who submitted the application. MOM states that it will not entertain enquiries or appeals from the candidate or anyone else.
No. MOM states that there will be no change in the outcome unless there is new information in the appeal. An appeal that repeats the original application gives MOM nothing new to assess.
What the rejection advisory says is outstanding, and nothing more than that. Supporting documents and remarks should be included only if they are required, or processing may take longer. Documents are not needed where the candidate can now meet the qualifying salary and COMPASS criteria, or where the outstanding issues have been addressed — including correcting inconsistencies between the qualification information in the application and the verification proof, meeting the job advertising requirements, and resolving IRAS tax matters.
MOM publishes that 85% of appeals are processed within 6 weeks. After appealing, the status can be checked in EP eService and the outcome letter can be printed there. That figure describes appeals as a group and is not a prediction about any individual appeal.
Every fact on this page is drawn from the sources below. The date given for each one is the date printed on the source itself, not the date we read it.
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